FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

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When will my order ship?

I typically ship out orders Wednesday through Friday, and most ready-to-ship items go out within 5–7 business days, not counting weekends or major holidays (because I’m not the USPS and I do, in fact, need sleep). For preorders or subscription boxes, the ship date will be listed in the product description—yes, you should totally read it. 😌

Do you offer refunds or exchanges?

Due to the handmade and limited-edition nature of my items, I don’t offer refunds. If your order arrives damaged or cursed by the USPS, email me (lianna@grumpygreetings.co) and we’ll work something out. I’m chaotic, not heartless.

What is The Monthly Grump™?

A monthly mystery box of curated sass. Every box is themed, chaotic, and cute as hell. Subscribe or grab a one-time box before the cut-off date. Quantities are limited because I am one person and not Jeff Bezos.

What is The Big Grump™?

A quarterly chaos drop, curated by yours truly. It’s loud. It’s dramatic. It’s full of limited edition goodies you didn’t know you needed but will now die without. Think of it as the deluxe version of my seasonal serotonin spiral—packaged and delivered straight to your door.

Do you ship internationally?

Not yet, sorry babes. Tarriffs are wild, gorl. Currently we only ship within the U.S.—but international expansion is in the “delusional dream” folder. Stay tuned.

Do you take custom orders?

Occasionally. Reach out via the contact us page with your idea and if it vibes with my soul (and schedule), we can chat.

Why are you like this?

I read too much and all of my childhood trauma made me incredibly funny. Don't worry. I have a psychiatrist.